Step 2 - Once you have identified a problem
Switch off electrical power to the geyser, or stop your supply of gas to the geyser
Step 3 - Opening all faucets
Open all faucets to drain the water to relieve pressure in the geyser and reduce the amount of water coming out of the geyser.
Step 4 - Contact your insurance
If it is a burst geyser, contact your insurance for them to send out an Institute registered plumber to assess the problem. Alternatively, your insurance company will pay you out an amount less than your excess and you get your own registered plumber.
Step 5 - Using an IOPSA registered Plumber
If you are having issues with your electrical geyser or gas geyser you should call an institute registered plumber to fix the problem, they can also help you install a new geyser if required. View a list of our 500 members who can assist you